I recently sold an American girl doll, and the buyer said the box was destroyed during...

GetHuman841825's customer service issue with Mercari from July 2018

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The issue in GetHuman841825's own words
I recently sold an American girl doll, and the buyer said the box was destroyed during shipping. she requested refund. this was at least a week ago, and the buyer keeps contacting me saying maybe we can just split profit. then she said she had sent doll off to be repaired...I just want to hear from mercari because if she shipped doll off for repair then I should be paid my money...please help!!!!!!!!!
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Customer service issue
Reported by GetHuman841825
Jul 2nd, 2018 - a yr ago
I have an issue with Mercari too
Not resolved
Seen by 3 customers so far
Similar issue to 537 others
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GetHuman841825 started working on this issue
Jul 2nd, 2018 3:08pm