I ordered the ANC Nail Dip Kit w*the French Dip Molding piece. I just received it and t...

GetHuman-vlowens's customer service issue with Mercari from June 2018

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The issue in GetHuman-vlowens's own words
I ordered the ANC Nail Dip Kit w*the French Dip Molding piece. I just received it and the French Dip piece was not included in the shipment. PLUS, the ** Gel Base was YELLOW! It should be clear. I either need a full replacement including the French Dip piece (that was part of the order and paid for) sent to me asap or I want a full refund. I was so excited to get this and what a disappointment it has been.
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Mercari

Customer service issue
Reported by GetHuman-vlowens
Jun 30th, 2018 - a yr ago
I have an issue with Mercari too
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Seen by 6 customers so far
Similar issue to 528 others
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GetHuman-vlowens started working on this issue
Jun 30th, 2018 5:12pm
GetHuman-vlowens indicated the issue is not fixed yet.
Jun 30th, 2018 9:10pm
GetHuman-vlowens indicated the issue is not fixed yet.
Jun 30th, 2018 10:06pm
GetHuman-vlowens indicated the issue is not fixed yet.
Jun 30th, 2018 10:07pm