The phone I ordered on mercari did not work when it arrived and was locked. When I took...

GetHuman-isdk's customer service issue with Mercari from June 2018

Help with my Mercari issue
The issue in GetHuman-isdk's own words
The phone I ordered on mercari did not work when it arrived and was locked. When I took it to T-Mobile to have it unlocked they said it was stolen. Reached out to the seller who will not respond and getting the cold shoulder from mercari. Want a refund please
GetHuman-isdk did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman-isdk fixed the problem
We are waiting for GetHuman-isdk to fix the problem and share the solution with the rest of us customers.
Please help with my Mercari issue
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Mercari email you?
This email address isn't valid

Mercari

Customer service issue
Reported by GetHuman-isdk
Jun 13th, 2018 - 9 mons ago
I have an issue with Mercari too
Fixed
Seen by 7 customers so far
Similar issue to 441 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address
Timeline
GetHuman-isdk started working on this issue
Jun 13th, 2018 4:19pm
GetHuman-isdk indicated the issue is not fixed yet.
Jun 13th, 2018 4:19pm