Hi, I was writing because I had my car stolen and inside were some of the items I sold...

GetHuman741485's customer service issue with Mercari from June 2018

Help with my Mercari issue
Tip from another customer
You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman741485's own words
Hi, I was writing because I had my car stolen and inside were some of the items I sold and I wanted to inform you before I cancelled the orders to avoid having issues with the customers and my account. Please let me know how I should proceed, thank you!
GetHuman741485 did not yet indicate what Mercari should do to make this right.
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Mercari

Customer service issue
Reported by GetHuman741485
Jun 2nd, 2018 - 5 mons ago
I have an issue with Mercari too
Fixed
Seen by 3 customers so far
Similar issue to 695 others
0 customers following this
Items needed
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Timeline
GetHuman741485 started working on this issue
Jun 2nd 4:24am
GetHuman741485 indicated the issue is not fixed yet.
Jun 2nd 4:25am
GetHuman741485 indicated the issue is not fixed yet.
Jun 3rd 3:38pm