I sold *.** grams of **k & **k gold for s**** that I bought from a re****ble jeweler. The lady who who bought it said that one ring was tested and was marked as **k rolled gold plate. She said that she took it to a pawn shop and had it acid tested and that a weighed * grams. I asked her to please, send pictures of the stamp on the ring and a picture of it on a scale. She told me to give her ** minutes and she would show me pictures from one of her auctions. I then copied and pasted from her message exactly how it was tried to search for the listing of the ring and i cannot find anything. I know that everything that I listed and sold was solid gold because I bought it from a re****ble jeweler here in town. I'm not sure what to do because I cannot find any pictures on this lady about the ring?.
I trust that Mercari will make this right and come up with a resolution that is fair.