I purchased two pug pillows from Meghan Archer. ID Number m***********. The cost of th...
GetHuman-frnyhgh's customer service issue with Mercari from May 2018
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The issue in GetHuman-frnyhgh's own words
I purchased two pug pillows from Meghan Archer. ID Number m***********. The cost of the two items was **.** with free shipping. The package has yet to be received and I got a notice in my mailbox at home that there is $*.** postage due on the package yesterday. I have messaged the seller but have not heard back from her. I want the pillows but since the posting had free ship, I don't feel like I should have to pay shipping on this package. I think the seller should compensate me for the cost listed above that the post office advises needs to be collected before I can pick up the package.
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