I bought a Nabi for my little girl home is autistic when I got the Nabi it was cracked...

GetHuman715170's customer service issue with Mercari from May 2018

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The issue in GetHuman715170's own words
I bought a Nabi for my little girl home is autistic when I got the Nabi it was cracked in two places not to mention outdated back to **** I cannot put my credit card information in there I cannot update it I have no use for it the lady did not tell me any of these things I was promised my refund of $** and still have not gotten it it's not fair she's autistic * years old I cannot explain to her why she can't use it why she just has to stare at it because everything is locked and I can't unlock it because I can't put my credit card because I can't update it
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Mercari

Customer service issue
Reported by GetHuman715170
May 24th, 2018 - 6 mons ago
I have an issue with Mercari too
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Seen by 2 customers so far
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Timeline
GetHuman715170 started working on this issue
May 24th 6:13pm