Buyer won’t rate me I messaged them for a rating they still won’t and I can’t get in co...

GetHuman-lexvelas's customer service issue with Mercari from May 2018

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Help with my Mercari issue
GetHuman-lexvelas's next move: find and follow the right step-by-step guide.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lexvelas will need to dig through the advice provided by Mercari, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lexvelas can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Mercari has better answers for you: Mercari Help Center
The issue in GetHuman-lexvelas's own words
Buyer won’t rate me I messaged them for a rating they still won’t and I can’t get in contact with Mercari so they will send a rating
GetHuman-lexvelas did not yet indicate what Mercari should do to make this right.
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Mercari

Customer service issue
Reported by GetHuman-lexvelas
May 23rd, 2018 - a yr ago
I have an issue with Mercari too
Fixed
Seen by 12 customers so far
Similar issue to 252 others
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Timeline
GetHuman-lexvelas started working on this issue
May 23rd, 2018 7:35pm
GetHuman-lexvelas indicated the issue is not fixed yet.
May 23rd, 2018 9:43pm
GetHuman-lexvelas indicated the issue is not fixed yet.
May 23rd, 2018 10:01pm