I put in an offer of $** on a listing by "calegalhelp" which was accepted and then I go...

GetHuman694941's customer service issue with Mercari from May 2018

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The issue in GetHuman694941's own words
I put in an offer of $** on a listing by "calegalhelp" which was accepted and then I go a message from them that there was a problem with my payment. However, they never processed my payment and after I told them they said the problem was that they did not realize they would have to buy a box for $* to ship the item so I proceeded to tell them they should still honor that $** price they accepted as that is part of doing business but they do not want to honor it and want me to now pay $*** and told me that the transaction was never completed but as far as I know it was completed when they accepted my original offer. Sellers like this should not be on Mecari.
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Mercari

Customer service issue
Reported by GetHuman694941
May 17th, 2018 - 10 mons ago
I have an issue with Mercari too
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Seen by 2 customers so far
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Timeline
GetHuman694941 started working on this issue
May 17th, 2018 9:49pm