I called Mercari customer service yesterday because it would not allow me to add a cred...

GetHuman-dawnellr's customer service issue with Mercari from April 2018

Help with my Mercari issue
I called Mercari customer service yesterday because it would not allow me to add a credit card to my account. I received an email saying I had multiple account and they would delet the one that I use the less. After that the one I do use has been suspended. Before all of this I had no problem with this account. I really need help because I’m a seller and need to keep in contact with my customers.
I trust that Mercari will make this right and come up with a resolution that is fair.
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Mercari

Customer service issue
Reported by GetHuman-dawnellr
Apr 28th, 2018 - 3 mons ago
I have an issue with Mercari too
Not resolved
Seen by 8 customers so far
Similar issue to 637 others
0 customers following this
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Timeline
GetHuman-dawnellr started working on this issue
Apr 28th 11:14am
GetHuman-dawnellr indicated the issue is not fixed yet.
Apr 29th 12:34pm