The site would not accept my res. or home phone numbers. In order to contact someone o...

GetHuman-gjhh's customer service issue with Mercari from April 2018

Help with my Mercari issue
Sign Up ... The site would not accept my res. or home phone numbers. In order to contact someone on-line, you have to sign in to your account (which I couldn't because I couldn't establish an account). Their customer service menu did not feature the option to speak with a live agent for the issue I was*am experiencing.
It is a tremendous inconvenience, not being able to get ***t. w*this issue---and, I need the product.
Their customer service should include the option of speaking to a live customer service agent to address any problem.
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Customer service issue
Reported by GetHuman-gjhh
Apr 18th, 2018 - 3 mons ago
I have an issue with Mercari too
Not resolved
Seen by 9 customers so far
Similar issue to 638 others
0 customers following this
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Timeline
GetHuman-gjhh started working on this issue
Apr 18th 6:22pm
GetHuman-gjhh indicated the issue is not fixed yet.
Apr 20th 6:52pm
GetHuman-gjhh indicated the issue is not fixed yet.
Apr 22nd 1:24am
GetHuman-gjhh indicated the issue is not fixed yet.
Apr 26th 5:39pm
GetHuman-gjhh indicated the issue is not fixed yet.
Apr 30th 11:38pm