My card was attached to an old account of mine - Transfer my balance into my banking ac...

GetHuman607865's customer service issue with Mercari from April 2018

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Help with my Mercari issue
Before contacting them, items GetHuman607865 may need:
Name, Order number, Billing address, and Email address
GetHuman607865's next move: go to the Mercari help center.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman607865 will want to follow the link below to head to their help center. We will check on GetHuman607865 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman607865's own words:
Transfer my balance into my banking account ... My card was attached to an old account of mine
I can’t get my money!
To somehow override the card info that I had on a now deleted account
Help with my Mercari issue
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Mercari

Mercari
Customer service issue
Reported by GetHuman607865
Apr 18th, 2018 - 3 mons ago
I have an issue with Mercari too
Not resolved
Seen by 2 customers so far
Similar issue to 642 others
0 customers following this
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Timeline
GetHuman607865 started working on this issue
Apr 18th 3:01pm