Attention to* Megabus Canada**This letter is in regards to asking for a credit instead...

GetHuman4079713's Refund Booking issue with Megabus from December 2019

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The issue in GetHuman4079713's own words
Attention to* Megabus Canada**This letter is in regards to asking for a credit instead of a refund. If this is not possible, then a refund pertaining to a double booking I was asked to make because I was told agent told me your system would not allow me to switch the destination to Montreal Scarborough after booking the reverse in error.This was due to being informed on the phone that you required more notice then ***** hours. **Megabus did not accommodate the credit for a trip that was not travelled as clearly I could not be in two places as once. As airlines do the best to help their clients, I did find MEGABUS Canada TO BE AT ALL FLEX-ABLE or helpful in the matter. Very rigid and explains policy that is neither on the ticket nor email confirmation. They should be stated there. **I am contesting this purchase.**Thank you,**Mahvish N.

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Megabus

Refund Booking issue
Reported by GetHuman4079713
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1074 others
0 customers following this
Items needed
Name on booking
Booking number
Email on the booking

Timeline

GetHuman4079713 started working on this issue
Dec 11th, 2019 6:40pm
GetHuman4079713 indicated the issue is not fixed yet.
Dec 12th, 2019 6:57pm
GetHuman4079713 indicated the issue is not fixed yet.
Dec 13th, 2019 2:27am
GetHuman4079713 indicated the issue is not fixed yet.
Dec 14th, 2019 11:22pm