Attention to* Megabus Canada**This letter is in regards to asking for a credit instead...
GetHuman4079713's Refund Booking issue with Megabus from December 2019
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Attention to* Megabus Canada**This letter is in regards to asking for a credit instead of a refund. If this is not possible, then a refund pertaining to a double booking I was asked to make because I was told agent told me your system would not allow me to switch the destination to Montreal Scarborough after booking the reverse in error.This was due to being informed on the phone that you required more notice then ***** hours. **Megabus did not accommodate the credit for a trip that was not travelled as clearly I could not be in two places as once. As airlines do the best to help their clients, I did find MEGABUS Canada TO BE AT ALL FLEX-ABLE or helpful in the matter. Very rigid and explains policy that is neither on the ticket nor email confirmation. They should be stated there. **I am contesting this purchase.**Thank you,**Mahvish N.
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