I arrived to my bus stop at Suny Albany collins circle at *:** for the *:** megabus to...

GetHuman-ajibolaw's customer service issue with Megabus from March 2019

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The issue in GetHuman-ajibolaw's own words
I arrived to my bus stop at Suny Albany collins circle at *:** for the *:** megabus to NYC. On arrival I noticed a line that looked longer than the bus could take but I joined it anyway. As I waited I quickly realized there was no way that everyone here was going to fit on the bus. The storage area quickly became overpacked with suitcases and students were left stranded because the bus could not take anyone else. I wondered why megabus company would sell more tickets than space they have available. I purchased my ticket for the high price of **.** for my ride only to be abandoned on the campus. The next bus would not arrive for almost another hour completely delaying me and making me miss an important interview for an internship I have in the city. I do not know if I will get a second chance at this interview and I could not be more disappointed in megabus company. I’ve consistently been a customer and never complained even when it was extremely crowded at times but this has now affected my internship and my life goals. I am forced to buy a train ticket for $** to get to the city as soon as possible. I’m highly disappointed and upset with the service and believe a refund is necessary for the inconvenience. Thank you for your time.

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Megabus

Customer service issue
Reported by GetHuman-ajibolaw
Mar 15th, 2019 - 3 years ago
Not resolved
Seen by 54 customers so far
Similar issue to 4322 others
0 customers following this
Items needed
Name on booking
Booking number
Email on the booking

Timeline

GetHuman-ajibolaw started working on this issue
Mar 15th, 2019 8:40pm

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