Megabus Customer Service

Contact Megabus & solve common issues

Use Megabus's Phone Number

Megabus's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Megabus. Below you will also find the phone and non-phone-based contact information we've gathered.

Megabus: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Megabus.
There's more!
Click below to show 8 more questions, answers, and complete guides to common Megabus customer support problems.

Contacting Megabus customer support

Below you can compare and contrast the 8 ways to contact Megabus by looking at which ones are the fastest and which ones other customers recommend the most for solving Megabus customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Megabus across the following channels: Phone, Email, Twitter, Web, Chat.

Phone number / contactWaitVotes
877-462-6342
Customer Service
10 mins1363
908-372-6115
Lost and Found
19 mins2275
908-282-7420
Corporate Offices
3 mins361
inquiries@megabus.com
Customer Service
< 78 hrs1131
908-354-3330
Corporate Offices
3 mins1141
@MegabusHelp
Customer Service
2 mins2548
Online Help at us.megabus.com
Customer Service
< 2 hrs2380
Live Chat at us.megabus.com
Customer Service
21 mins1771

Recent reasons customers contacted Megabus:

My purple Luigi hand luggage containing purple gown same colut as the Luggage, black b...
Needing to speak to a live human being
Waiting on a bus to NYC from Philly. It’s supposed to pick up at *:**.
Hendersonville north Carolina to Orlando fla bus fare
I accidentally forgot my luggage on the bottom of a coach bus to new York from whitemar...
Bus is late, I need to know how long exactly it will take until it arrives so I know wh...
The arriv*e at Kingston from the Montr*al at**:**
I have purchased tickets from Philadelphia to New York today, and also return tickets f...
I would like a refund since the bus left a couple people including me at philadelphia t...

Help me with my issue

Does GetHuman work with Megabus?

GetHuman does not work with Megabus's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Megabus at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Megabus's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Megabus at a Glance

Megabus has 1 chat option
Megabus has 1 customer email
Megabus has 1 help forum
Megabus has 1 twitter handle
Megabus has no facebook page
Contact information overview

Answered on this page:

Can I bring my pet on board Megabus?
Is there Wi-Fi available on Megabus?
How do I get a refund from Megabus?
How early should I arrive at the bus stop before departure?
Are there charging outlets on Megabus for electronic devices?
Can I make changes to my reservation online?
How Do I Change My Megabus Reservation?
Solutions to common issues

Contacting Other Companies

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