We were scheduled to leave on Dec**th at **am to go to Ridgewood NJ. But due to my havi...

GetHuman1856188's customer service issue with Megabus from December 2018

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The issue in GetHuman1856188's own words
We were scheduled to leave on Dec**th at **am to go to Ridgewood NJ. But due to my having to go to the hospital for severe back pain we missed the bus. I called Mega bus and told them what happened. The person told me to contact *****@***.com. and get a note from the dr proving I was there. I called back mega bus and was told that no matter what I couldn't get my money back. I don't know your procedure but I would like my money back. Here the two reservations numbers.******-****-******-M**R****-ALB-RID*and the return is********-******-M**R-****-RID-ALB*Please look into this matter. Hoping you will do the right thing. Otherwise, I don't want to but I will contact the better business bureau and also never ride mega bus again. you can reach me at my e-mail address or phone no.***-***-****. J*****@***.com

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Customer service issue
Reported by GetHuman1856188
Dec 29th, 2018 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 3653 others
0 customers following this


GetHuman1856188 started working on this issue
Dec 29th, 2018 3:10pm

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