I'm on a megabus now that was supposed to depart from Indianapolis to Chicago at *pm ES...

GetHuman-gmt's customer service issue with Megabus from September 2018

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The issue in GetHuman-gmt's own words
I'm on a megabus now that was supposed to depart from Indianapolis to Chicago at *pm EST. It is now *:**pm EST and we have still not left because the bathroom door handle was broken (assuming this was an issue for passengers on the previous trip as well) and passengers were given the opportunity to use the restroom before the bus departed. We are being told the bus will stop again in about *-*.* hours for a bathroom break. This route continually has issues and is constantly late. I'd like a complementary oneway trip from IND-CHI for my troubles.
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Megabus

Customer service issue
Reported by GetHuman-gmt
Sep 29th, 2018 - 9 mons ago
I have an issue with Megabus too
Not resolved
Seen by 6 customers so far
Similar issue to 2407 others
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Timeline
GetHuman-gmt started working on this issue
Sep 29th, 2018 7:30pm