Refund

GetHuman-fatmagu's customer service issue with Megabus from August 2018

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The issue in GetHuman-fatmagu's own words
I booked * return tickets from New York to Washington and Washington to New York for Monday the *th of August ****. On the *th, I received an email from Megabus telling me that the trip from Washington to New York was cancelled. As I didn’t have time to make other arrangements and change the dates ( my friends and I were going back to France on the *th of August), I asked for a refund but I just received **,**€ while I paid **,**€. So I suppose that I only got a refund for the tickets for the trip from Washington to New York. My friends and I were really disappointed because we couldn’t go and visit Washington as we had planned. We consider Megabus responsible for the cancellation of the trip and we would like to get a refund for the whole trip. Here are my reservation numbers :*Ticket * : *****-****-******-M**R-****-NEW-WAS*Ticket * : ***-****-******-M**R-****-WAS-NEW*Hope to hear from you soon,**Best regards,**Fatma GUETARNI

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Megabus

Customer service issue
Reported by GetHuman-fatmagu
Aug 11th, 2018 - 2 years ago
Fixed
Seen by 18 customers so far
Similar issue to 1874 others
0 customers following this
Items needed
Name on booking
Booking number
Email on the booking

Timeline

GetHuman-fatmagu started working on this issue
Aug 11th, 2018 3:11pm
GetHuman-fatmagu indicated the issue is not fixed yet.
Aug 11th, 2018 4:13pm
GetHuman-fatmagu indicated the issue is not fixed yet.
Aug 12th, 2018 7:53pm
GetHuman-fatmagu indicated the issue is not fixed yet.
Aug 12th, 2018 7:54pm
GetHuman-fatmagu indicated the issue is not fixed yet.
Aug 14th, 2018 4:34pm
GetHuman-fatmagu indicated the issue is not fixed yet.
Aug 14th, 2018 4:34pm
GetHuman-fatmagu indicated the issue is not fixed yet.
Aug 14th, 2018 4:36pm
GetHuman-fatmagu indicated the issue is not fixed yet.
Aug 14th, 2018 4:36pm
GetHuman-fatmagu indicated the issue is not fixed yet.
Aug 14th, 2018 4:37pm
GetHuman-fatmagu indicated the issue is not fixed yet.
Aug 15th, 2018 1:59pm
GetHuman-fatmagu indicated the issue is not fixed yet.
Aug 15th, 2018 5:21pm

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