I bought a Megabus ticket for what I thought was Friday the *th at *:** PM. After I boo...

GetHuman972332's customer service issue with Megabus from August 2018

Help with my Megabus issue
The issue in GetHuman972332's own words
I bought a Megabus ticket for what I thought was Friday the *th at *:** PM. After I booked, I realized that the *th was Thursday, not Friday. I immediately called Megabus to have the ticket switched to Friday the **th. However, the last bus on Friday is at **:** PM. Since I have a job interview at *:** PM that I can't miss, I was not able to book a Friday bus ticket. Since there are no buses available for the time I need, I requested a refund. Megabus can't provide the service I paid for, and so they must issue me a refund. I understand that I checked a box that said that there are no refunds, but I did not give them permission to steal from me. The price of the ticket is not an insignificant expense for me. They must allow for a margin of human error.
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Megabus

Customer service issue
Reported by GetHuman972332
Aug 9th, 2018 - 7 mons ago
I have an issue with Megabus too
Fixed
Seen by 8 customers so far
Similar issue to 1841 others
0 customers following this
Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman972332 started working on this issue
Aug 9th, 2018 7:10pm
GetHuman972332 indicated the issue is not fixed yet.
Aug 9th, 2018 8:33pm
GetHuman972332 indicated the issue is not fixed yet.
Aug 9th, 2018 11:12pm
GetHuman972332 indicated the issue is not fixed yet.
Aug 9th, 2018 11:20pm