I purchased * tickets to go from DC to NY but I forgot to purchase return tickets from...

GetHuman758716's customer service issue with Megabus from June 2018

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Help with my Megabus issue
Before contacting them, items GetHuman758716 may need:
Name on booking, Booking number, and Email on the booking
GetHuman758716's next move: have a Megabus rep call.
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The issue and preferred resolution, in GetHuman758716's own words:
I purchased * tickets to go from DC to NY but I forgot to purchase return tickets from NY to DC. I tried to purchase the tickets but the system showed I was trading in my original tickets. Help!!
I trust that Megabus will make this right and come up with a resolution that is fair.
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Megabus

Customer service issue
Reported by GetHuman758716
Jun 7th, 2018 - 15d ago
I have an issue with Megabus too
Not resolved
Seen by 4 customers so far
Similar issue to 666 others
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Timeline
GetHuman758716 started working on this issue
Jun 7th 3:35am