Hi, *I wanted to let you folks know about my Megabus experience while travelling from D...

GetHuman-urekhara's customer service issue with Megabus from May 2018

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The issue in GetHuman-urekhara's own words
Hi, *I wanted to let you folks know about my Megabus experience while travelling from Detroit to Chicago on Saturday, May **th. **First of all, your lady bus driver was hardly being a lady! She was extremely rude and yelling a whole bunch of instructions - mostly a looooong list of 'do nots' AT the passengers. Not just when we boarded at Cass Avenue, but at Ann Arbor too. **Secondly, she did not make a pit stop at Marshall and as some fellow passengers reported, the washroom at the back of the bus was stinking! And I'm not surprised!**Thirdly and the final straw, she (and obviously the entire bus) got pulled over near Gary, Indiana for unknown reasons. Well, turns out she was driving without her reflective jacket till then, and the cops checked things out for nearly **-** minutes, while we all ** passengers sat in the bus, wondering what the heck was happening. For someone who was yelling at the passengers about a whole bunch of rules, wonder what she had to say for getting pulled over! **Sadly, she was not wearing a name tag, but I've been using Megabus for the last couple of years and I have never had a terrible experience like this! Plus, I was travelling with my mom and ** year old son, who were really upset about the driver and the journey too. **My recommendation - get that motormouth off your rolls if you want to keep your business. She belongs back in Georgia, where she claimed to come from! **Sincerely,*An upset Megabus customer**PS - the bus licence plate was P****** in case you need to figure out who I'm referring to.

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Megabus

Customer service issue
Reported by GetHuman-urekhara
May 30th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 230 others
0 customers following this

Timeline

GetHuman-urekhara started working on this issue
May 30th, 2018 8:31pm

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