Megabus ***** from Chicago to Detroit. May *th **** leaving Chicago @ *:** a.m. was...

GetHuman-endofurr's customer service issue with Megabus from May 2018

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The issue in GetHuman-endofurr's own words
Megabus ***** from Chicago to Detroit. May *th **** leaving Chicago @ *:** a.m. was ** minutes late for departure. Driver wasn't apologetic nor offered an apology or reason for delay. To make trip even more uncomfortable the driver was going to leave a mother & her special needs child @ the prescribed rest stop as she was trying to get him something to eat & use restroom. Driver in no way was sympathetic & argued with a passenger who informed her of the situation. The driver's only response was to call on her actions. I'm a regular user of the Chicago to Detroit service, & this by far was my worse experience.
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Megabus

Customer service issue
Reported by GetHuman-endofurr
May 8th, 2018 - a yr ago
I have an issue with Megabus too
Not resolved
Seen by 11 customers so far
Similar issue to 633 others
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Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman-endofurr started working on this issue
May 8th, 2018 4:37pm
GetHuman-endofurr indicated the issue is not fixed yet.
May 11th, 2018 11:23pm
GetHuman-endofurr indicated the issue is not fixed yet.
May 11th, 2018 11:24pm