Hi, I went to McDonald’s .. it took ages to get through drive thought ... told the code...

GetHuman5303870's Complaint issue with McDonald's from September 2020

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman5303870's own words
Hi, I went to McDonald’s .. it took ages to get through drive thought ... told the code kept waiting a while whilst they sorting ask for payment and told them we already payed to... then told to go next payment window who flagged us through said all ok after given code ... got to window to receive food and lady gave ya wrong food then asked what we ordered and said we gave no order like that.. she got manager (Kamil) who was very bad manned .. kept telling us we should of told them the order to put through system I said done what the staff told us to do and he kept saying we in wrong and should of told them after and we have to go round again ... after waiting ages we gone off without food but now out of pocket .. so like refund and apologies..

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McDonald's

Complaint issue
Reported by GetHuman5303870
Sep 26th, 2020 - a month ago
Not resolved
Seen by 4 customers so far
Similar issue to 330 others
0 customers following this
Items needed
Name on the reservation

Timeline

GetHuman5303870 started working on this issue
Sep 26th 6:17pm