Went threw the drive threw at the McDonald's on *th st in Holland mi. Ordered * sausage...

GetHuman-me_mewyn's customer service issue with McDonald's from November 2018

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The issue in GetHuman-me_mewyn's own words
Get the food I ordered since I thought that's how it worked. ... Went threw the drive threw at the McDonald's on *th st in Holland mi. Ordered * sausage biscuits with cheese and instead was give * sausage mcmufins with cheese that were burnt black. When we called to complain the lady was very rude,and laughing with staff in the background. I was told if I did not return tonight and present the food there would be no return. Id simply like my order the way I asked for it.
Id like either my meal free the correct way or a refund since I paid for something I did not get.
Called and asked for a refund and was rudely told to bring it back,at *am In the rain,or no refund would be given.
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McDonald's

Customer service issue
Reported by GetHuman-me_mewyn
Nov 24th, 2018 - 10 mons ago
I have an issue with McDonald's too
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Seen by 8 customers so far
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Timeline
GetHuman-me_mewyn started working on this issue
Nov 24th, 2018 8:15am