I went through the drive thru today for an order over £** for me and my colleagues. I g...

GetHuman1374867's customer service issue with McDonald's from October 2018

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The issue in GetHuman1374867's own words
I went through the drive thru today for an order over £** for me and my colleagues. I got back to the office to find * fries were missing from the order. I phoned the store and they said i can have a refund on the fries or a * fries. I asked if there is any compensation for the fuel i will be using to go all the way back! And he said no. I am not happy that this is their fault and they expect me to go back for the * fries that are missing, no extra fries or even an extra drink! Shocking!
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McDonald's

Customer service issue
Reported by GetHuman1374867
Oct 19th, 2018 - a mon ago
I have an issue with McDonald's too
Not resolved
Seen by 4 customers so far
Similar issue to 261 others
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Timeline
GetHuman1374867 started working on this issue
Oct 19th 12:15pm