Good morning, **I'd like my money back because I used the online mobile app, made my or...

GetHuman1086771's customer service issue with McDonald's from September 2018

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The issue in GetHuman1086771's own words
Good morning, **I'd like my money back because I used the online mobile app, made my order online which said a total of *.** dollars with coupon and ended up getting charged *.** dollars after using coupon. Not very happy with the customer service as I tried to explain the discrepancy to the manager Marcy T. She told me to just call corporate very dismissively as if she tried to patronize me with an rushed attitude, I had to wait ** to ** minutes just be find out about the overcharge at the window when the receipt was given to me. This happened in the East Los Angeles McDonald's on Atlantic Blvd and Pomona number *****. I arrived at that location at **:**pm and got the receipt at **:**am.. order ** on ******. Please call me at *** *** **** or email me.**I thank you kindly.*Eric R.
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Customer service issue
Reported by GetHuman1086771
Sep 3rd, 2018 - 6 mons ago
I have an issue with McDonald's too
Seen by 13 customers so far
Similar issue to 203 others
0 customers following this
Items needed
Name on the reservation
GetHuman1086771 started working on this issue
Sep 3rd, 2018 6:19pm
GetHuman1086771 indicated the issue is not fixed yet.
Sep 6th, 2018 9:40pm