My name is Phyllis Graves, email address *****@***.com. Phone number—***-***-****. I t...

GetHuman-phyfolse's customer service issue with Match.com from March 2020

Help with my Match.com issue
The issue in GetHuman-phyfolse's own words
My name is Phyllis Graves, email address *****@***.com. Phone number—***-***-****. I tried to call you today and eventually hung up after being on hold for over ** minutes. You sent me pictures and info on many prospective matches. One of them just listed his name as Matthew from Baton Rouge, LA. After working for a branch of the FBI that dealt strictly with fraud on the internet, it was very easy to spot this man as a Scammer. There were first financial questions, and what is a great give-away on these people is that they soon tell you to contact them via telephone because their membership is ready to expire or they are going to be cancelling their membership, Knowing that professional scammers have numbers that will allow them to still get through your phone after you’ve blocked them, I gave him my number so that when he called, I could block his number and ascertain if he would still be able to get through my block. He did twice. I strongly urge you to get this Scammer off of our site!

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Match.com

Customer service issue
Reported by GetHuman-phyfolse
Mar 23rd, 2020 - a year ago
Fixed
Seen by 5 customers so far
Similar issue to 5025 others
0 customers following this
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Timeline

GetHuman-phyfolse started working on this issue
Mar 23rd, 2020 7:48pm
GetHuman-phyfolse confirmed the issue is fixed. Hooray!
Mar 26th, 2020 10:17pm