I joined Match less than ** hours ago. Within less than an hour I received two message...

GetHuman1857527's customer service issue with Match.com from December 2018

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The issue in GetHuman1857527's own words
I joined Match less than ** hours ago. Within less than an hour I received two messages. One from a man who is was no longer a member when I replied shortly after. ( I joined in response to Match's message prompt) The second was from a man and I was prompted my Match to pay so he could respond back to respond me. Thirdly, I was messaged by a scammer urging me to take the conversation off line to be able to talk with a "very interested relative." Is this the kind of service I am paying for? Then while doing a search, I found a profile for a man with two women offering kisses as his profile pic? I thought profiles were reviewed before being allowed on the site??? I want a refund and have already has this information documented with my credit card company. And why is it so difficult to get someone from customer service to talk too? I will fight to get my money back.

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Match.com

Customer service issue
Reported by GetHuman1857527
Dec 29th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 18585 others
0 customers following this

Timeline

GetHuman1857527 started working on this issue
Dec 29th, 2018 6:01pm

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