Im trying to regain access to my account I have paid for, butvtere is suspicious activi...

GetHuman1670504's customer service issue with Match.com from December 2018

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The issue in GetHuman1670504's own words
Im trying to regain access to my account I have paid for, butvtere is suspicious activity that has occurred on it since November **th. On November **th, I received an email from Match.com telling me that I need to reset my password. I did try to reset my password and Match did not recognize my email. I then received an email from Match telling me to contact them by phone because of unusual activity on my account. I tried calling and Match office was closed at the time period. I then received in text message from a stranger who claimed to be on match asking me how I was. I have not given anyone out of state or with that name my number. The number is out of Washington State. The name allegedly is Peter at ***-***-****. He knew my name and spelled it correctly. My account is under User name: Lee*My email was: *****@***.com. my name is Lee Ann Morlan, Tempe, Arizona. ***-***-****.
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Match.com

Customer service issue
Reported by GetHuman1670504
Dec 1st, 2018 - 6 mons ago
I have an issue with Match.com too
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Seen by 4 customers so far
Similar issue to 16608 others
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Timeline
GetHuman1670504 started working on this issue
Dec 1st, 2018 10:14pm