Hello. I purchased a * month subscription in July or August of ****. I used your site...
GetHuman1633178's customer service issue with Match.com from November 2018
Help with my Match.com issue
Next: our robot will wait on hold for GetHuman1633178 to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1633178's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1633178 may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman1633178's own words
Hello. I purchased a * month subscription in July or August of ****. I used your site and fortunately met someone in August. I cancelled my subscription on line around the beginning of Septembe of ****. I just noticed that on my current VISA bill that you have charged me for an additional * months without my consent. my email is *****@***.com and my name is Sandra Jensen. I expect a full refund on my VISA and my VISA number to be permanently deleted from your records. I would like confirmation of this. I trust that you will expedite my refund and maintain your current good standing in the google community. I look forward to receiving an email confirming the transaction. *Kind Regards,**Sandra Jensen****-***-****
GetHuman1633178 did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman1633178 fixed the problem
We are waiting for GetHuman1633178 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.