Hello. I purchased a * month subscription in July or August of ****. I used your site...

GetHuman1633178's customer service issue with Match.com from November 2018

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The issue in GetHuman1633178's own words
Hello. I purchased a * month subscription in July or August of ****. I used your site and fortunately met someone in August. I cancelled my subscription on line around the beginning of Septembe of ****. I just noticed that on my current VISA bill that you have charged me for an additional * months without my consent. my email is *****@***.com and my name is Sandra Jensen. I expect a full refund on my VISA and my VISA number to be permanently deleted from your records. I would like confirmation of this. I trust that you will expedite my refund and maintain your current good standing in the google community. I look forward to receiving an email confirming the transaction. *Kind Regards,**Sandra Jensen****-***-****
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Match.com

Customer service issue
Reported by GetHuman1633178
Nov 27th, 2018 - 9 mons ago
I have an issue with Match.com too
Not resolved
Seen by 4 customers so far
Similar issue to 16275 others
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Timeline
GetHuman1633178 started working on this issue
Nov 27th, 2018 12:10am