i recently signed up online and paid for the * month subscription of **.**, everything...

GetHuman1347120's customer service issue with Match.com from October 2018

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The issue in GetHuman1347120's own words
i recently signed up online and paid for the * month subscription of **.**, everything was fine until i downloaded the app on my cell phone and when i tried logging in it kept telling me wrong password so i followed the prompts to reset, once i did that and logged in, i was logged into another account that i apparently set up a while ago with a different profile picture. This account was not set up with a paid subscription and now this is the only account that i see but my subscription that was paid for on ********* is not linked to this account. I went back to my email that i recieved from match and the log in for my email i noticed that the (m) at the end of .com for my email was not there so i dont know if i signed up without the (m) on the end but i have tried several things and i dont know what to do. How can this be fixed?

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Customer service issue
Reported by GetHuman1347120
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 13370 others
0 customers following this


GetHuman1347120 started working on this issue
Oct 15th, 2018 1:11pm

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