Billed Even after account has been closed

GetHuman-crdava's customer service issue with Match.com from October 2018

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The issue in GetHuman-crdava's own words
Get a refund and stop the billing ... Hello Match!*My account with match.com had Ben closed on the *nd of October and the one for Our time had been closed on the *th of October. *Even though my accounts had been closed, today I have been charged again for the subscription. Please look at your records and I would like to be refunded the money I paid for a service I no longer use.*My email address: *C*****@***.com*A very unhappy cuctomer.*If, by any chance there are more sunscriptions I do not know about as being yours, please cancel everything on my behalf! I DO NOT WANT TO BE CHARGED AGAIN AND I WOULD LIKE A REFUND!
There's no way to communicate and get an answer! So easy to sign up, so complicated to get out!
GetHuman-crdava did not yet indicate what Match.com should do to make this right.
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Match.com

Customer service issue
Reported by GetHuman-crdava
Oct 13th, 2018 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 13239 others
0 customers following this
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address
Timeline
GetHuman-crdava started working on this issue
Oct 13th, 2018 8:29am
GetHuman-crdava indicated the issue is not fixed yet.
Oct 14th, 2018 8:41am
GetHuman-crdava indicated the issue is not fixed yet.
Oct 14th, 2018 8:45am

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