I have written three emails regarding money taken from my account for membership which...

GetHuman-bpwarner's customer service issue with Match.com from September 2018

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The issue in GetHuman-bpwarner's own words
I have written three emails regarding money taken from my account for membership which I cancelled **months ago. The date I cancelled my membership was **th August, ****. This was acknowledged the same day by you at *.**. On *rd September, **** you took a subscription, for a membership which had been cancelled, of £***.**.**I have tried several times to speak to someone at Match and either get the phone ringing continuously, whilst charging me *p per minute, and then cutting off or I get “the mail box is full” or the operator is busy.**I want this resolved by you refunding a subscription you should not have taken. It would also be helpful to know how one does get in touch with Match if they need to speak to a human.**I look forward to a quick response and the refund of monies taken from my account.**Yours Denise Warner

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Customer service issue
Reported by GetHuman-bpwarner
Sep 17th, 2018 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 11752 others
0 customers following this


GetHuman-bpwarner started working on this issue
Sep 17th, 2018 2:14pm