I have written three emails regarding money taken from my account for membership which...

GetHuman-bpwarner's customer service issue with Match.com from September 2018

7 views | 11752 similar | 0 following
Help with my Match.com issue
First: share to improve GetHuman-bpwarner's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-bpwarner to get a Match.com rep on the line!
Always use the GetHuman Phone to call Match.com. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-bpwarner may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman-bpwarner's own words
I have written three emails regarding money taken from my account for membership which I cancelled **months ago. The date I cancelled my membership was **th August, ****. This was acknowledged the same day by you at *.**. On *rd September, **** you took a subscription, for a membership which had been cancelled, of £***.**.**I have tried several times to speak to someone at Match and either get the phone ringing continuously, whilst charging me *p per minute, and then cutting off or I get “the mail box is full” or the operator is busy.**I want this resolved by you refunding a subscription you should not have taken. It would also be helpful to know how one does get in touch with Match if they need to speak to a human.**I look forward to a quick response and the refund of monies taken from my account.**Yours Denise Warner

GetHuman-bpwarner did not yet indicate what Match.com should do to make this right.

How GetHuman-bpwarner fixed the problem

We are waiting for GetHuman-bpwarner to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bpwarner fixes it.
This email address isn't valid

Match.com

Customer service issue
Reported by GetHuman-bpwarner
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 11752 others
0 customers following this

Timeline

GetHuman-bpwarner started working on this issue
Sep 17th, 2018 2:14pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies