Hello my name is Melissa & im not computer savvie for one & has no idea I was still a m...

GetHuman-missybee's customer service issue with Match.com from July 2018

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The issue in GetHuman-missybee's own words
Hello my name is Melissa & im not computer savvie for one & has no idea I was still a member of match.com as I have not accessed for over a year (thinking also it was just a upfront payment for membership) and only had discovered in a bank statement that I was been deducted monthly since. You may check my profile and when I last accessed to clarify my issue. Since my last log off from match.com I have become a fulltime single carer for four disadvantaged children ages range from **mnths to ** years old and unfortunately do not get enough government funds or subsidies to support myself & these children I am requesting please a direct refund only the amount of $** per month since my last log on (approximately early last year) Im happy to waive the difference so your not totally at loss. I am at a very big loss myself & I hope you will see reason in my writing this request to you. ***-***-**** is the transaction number that shows on my statement. My user name was MissBenn my email address is *****@***.com my contact number is **********. If you require further information or details please contact me directly. Hope to hear back from you soon, Kind regards Melissa Hands (nee Bennell)
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Match.com

Customer service issue
Reported by GetHuman-missybee
Jul 26th, 2018 - 10 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman-missybee started working on this issue
Jul 26th, 2018 6:09pm
GetHuman-missybee shared this issue with others over email
Jul 26th, 2018 7:13pm