I went to cancel my account probably a month ago and I thought I cancelled it but I gue...

GetHuman854120's customer service issue with Match.com from July 2018

3 views | 6077 similar | 0 following
Help with my Match.com issue
First: share to improve GetHuman854120's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman854120 to get a Match.com rep on the line!
Always use the GetHuman Phone to call Match.com. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman854120's own words
I went to cancel my account probably a month ago and I thought I cancelled it but I guess I did the free little add on another month or * months or something like that. In the meantime I just saw that $** and some change hit my bank account which is spiraled me into the negative. I'm in the middle of a Health crisis with a life threatening autoimmune disease that is sent me to the hospital and doctors. I literally have stretched every penny this week that I can and woke up sobbing this morning because I cannot pay for my bills if the $** is not refunded. I can send you any kind of documents that you need to see so you know that I am legitimately in a financial crisis at the moment. I have health documents, I have pictures of my condition, please I'm begging you! I really need an exception to be made and to be refunded that $**. My rent is due, my health insurance is too, doctor bills are due, phone bill is due, I just don't have the money now and I've had to tighten up all spending. Please can you make an exception? I do plan on coming back to match when my health and finances are not in crisis mode. But I please need that money back as soon as possible, my account is going to be in the negative tomorrow morning.

GetHuman854120 did not yet indicate what Match.com should do to make this right.

How GetHuman854120 fixed the problem

We are waiting for GetHuman854120 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman854120 fixes it.
This email address isn't valid

Match.com

Customer service issue
Reported by GetHuman854120
Jul 6th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 6077 others
0 customers following this
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address

Timeline

GetHuman854120 started working on this issue
Jul 6th, 2018 8:51am

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies