I'm not sure how much more detail is wanted. I was offered a complimentary period of ti...

GetHuman-pwarren's customer service issue with Match.com from June 2018

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The issue in GetHuman-pwarren's own words
I'm not sure how much more detail is wanted. I was offered a complimentary period of time on match.com site for £*.** and I assumed that once the period was over I would have to re-apply for further time on the site. I did not wish to pay any more money so presumed that current membership would not continue. I have just received a bank statement & my account was debited on **th March and **th April at £**.** each month. I did not request further time on the site and was therefore not aware that this money was being taken out of my account. Therefore I would be grateful if you could reimburse these payments to me as almost £** is too much to ignore. I trust this matter can be resolved as soon as possible.
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Customer service issue
Reported by GetHuman-pwarren
Jun 14th, 2018 - 9 mons ago
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GetHuman-pwarren started working on this issue
Jun 14th, 2018 3:01pm