I Signed up for the match.com free * day trial. However you guys never sent me any com...

GetHuman767138's customer service issue with Match.com from June 2018

Help with my Match.com issue
The issue in GetHuman767138's own words
I Signed up for the match.com free * day trial. However you guys never sent me any communications and I then my card was charged for $** in change I got on your site today and figured Out that the problem was you guys had sent it to the wrong email. You had send it to *****@***.com when my actual email address is *****@***.com. I have when have the month not even knowing that I had in the count with you guys Until I looked back at my debit card transactions. If you look back at my count I had not even attempted to log in until today and apparently I've had you since the beginning of the month or a little bit before actually. I would like a full refund as I am not happy with your customer service and the inability to get ahold of you in person and only through the week.
GetHuman767138 did not yet indicate what Match.com should do to make this right.
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Match.com

Customer service issue
Reported by GetHuman767138
Jun 9th, 2018 - 10 mons ago
I have an issue with Match.com too
Fixed
Seen by 9 customers so far
Similar issue to 54 others
0 customers following this
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Timeline
GetHuman767138 started working on this issue
Jun 9th, 2018 6:53pm
GetHuman767138 indicated the issue is not fixed yet.
Jun 9th, 2018 8:17pm
GetHuman767138 indicated the issue is not fixed yet.
Jun 11th, 2018 2:02am