To whom it may Concern, * I am not sure how this works, but somehow I purchased ano...

GetHuman755247's customer service issue with Match.com from June 2018

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The issue in GetHuman755247's own words
To whom it may Concern, * I am not sure how this works, but somehow I purchased another * months on my subscription on Match.com that I didnt plan on purchasing. Next thing I know $**. ** was taken out of my PayPal. I remember setting up myPayPal, but after i cancelled subscription, I thought PayPal information would be deleted as well. I was on match.com tonight because I got an email stating my matches, and I was going to look at them, but also noticed a message and I had to resubscribe to read message.* I didn't even plan to read the message yet somehow clicked on the * month subscription. I want a refund on my full $**.**, because I didnt plan to resubscribe. Please let me know how to go about this. My PayPal info should not still be on my account if I have unsubscribed. I just don't have the money to spend on dating at the moment and that's why I didn't resubscribe when the last one was up. I have attached a copy of my PayPal where it took the * months out. I want it refunded. I couldn't find terms and conditions, but I cancelled within * minutes and I want a refund. .I didnt even read the message I had to show that I'm not interested in a resubscription. Please please contact me as soon as possible. Thanks so much. Brooke

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Match.com

Customer service issue
Reported by GetHuman755247
Jun 6th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 217 others
0 customers following this

Timeline

GetHuman755247 started working on this issue
Jun 6th, 2018 6:18am

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