I did not want a automatic renewal or to be on match.com anymore. I had sent a message...

GetHuman751489's customer service issue with Match.com from June 2018

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The issue in GetHuman751489's own words
I did not want a automatic renewal or to be on match.com anymore. I had sent a message online to a representative on May **, **** and never heard back from anyone. I explained that the email address that was used for the match.com was no longer active and could not retrieve emails or password for match.com account. I was charged another renewal fee for one month(I did not have funds for) and can't even get into my match.com account. I had sent my new email address and phone number and never heard back from anyone. I want to be refunded my money..i was not contacted like the message said, within **hrs, and I do not wish to be on match.com anymore. thank you, please help me resolve this issue.
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Match.com

Customer service issue
Reported by GetHuman751489
Jun 5th, 2018 - a yr ago
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Timeline
GetHuman751489 started working on this issue
Jun 5th, 2018 11:55am