Since December **** have NOT actively participated, NOR logged in Match.com dating site. Still, twice now, without prior authorization Match.com erroneously has use my credit card information, and has charged my account with unwanted subscription renewals.

GetHuman698959's customer service issue with Match.com from May 2018

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The issue in GetHuman698959's own words
Starting anew, with my two already paid up and unused subscriptions. This is a six months' active subscription renewal time's worth within Match.com official dating site on-line. It is only just and fair to have the opportunity to be able to actively use my already paid up and unused subscription renewals within Match.com dating site on-line. ... **********Match.com official dating site.*Match.com administrators:*Do appreciate that you have answered last notification sent to you, nonetheless match.com has not offer any solution(s). *On going over your note it is still unclear why you charge subscribers' credit cards with subscription renewals without the proper legal prior subscribers' authorization? What is the purpose of providing an "electronic access choice renewal" (button) within the Match.com official site if such access choice is not respected? You must have realized that there has been ***% non active participation of my profile within Match.com official dating site since December ****. This has been because of having been away within quite a remote area since December **** volunteering within a church literacy program in a rural farming community within the Baja California Area. At this time do wish to try and consider the benefit of doubt regarding Match.com questionable proceedings of charging subscribers' credit cards with subscription renewals without the proper legal prior subscribers' authorization. The reason(s) that subscribers provide their confidential credit card information to Match.com administrators upon paying for a subscription within Match.com dating site on line is because of trust, and by no means what so ever should that trust be betrayed, nor mishandled with arbitrary looping technicalities. You must realize that having participated as an active subscriber within Match.com dating site for several years now, since ****. It would certainly be great to continue to do so. Still, fair is fair, and do wish to be able to actively use my already paid up and unused two subscriptions, which have "n o t" had the fair opportunity to use at all, as you are already aware. **Thank you *MaryGyzel VB.**P.S. Starting anew, with my two already paid up and unused subscriptions. This is a six months' active subscription renewal time's worth within Match.com official dating site on-line. It is only just and fair to have the opportunity to be able to actively use my already paid up and unused subscription renewals within Match.com dating site on-line.
Since December **** have NOT actively participated, NOR logged in Match.com dating site. Still, twice now, without prior authorization Match.com erroneously has use my credit card information, and has charged my account with unwanted subscription renewals.
Just and fair is fair: To have the *opportunity to start anew with my two already paid up and unused subscriptions. This is a six months' active subscription renewal time's worth within Match.com official dating site on-line. It is only just and fair to have the opportunity to be able to actively use my already paid up and unused subscription renewals within Match.com dating site on-line.
Have been a faithful Match.com active subscriber and participant since ****. Also have been a positive advocate of Match.com dating site on-line practically since *joining.
Contact information has changed.*Previous email:******@***.com**N e w email: *****@***.com**Name on the account:*MaryGyzel Villanova *Your birthday:*************Email address on the account:******@***.com (previous)******@***.com (new)**Your billing address: *P.O. Box *****LA Jolla, CA. *****
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Match.com

Six months time's worth of paid and unused active membership renewals within Match.com dating site on-line.
Customer service issue
Reported by GetHuman698959
May 19th, 2018 - 4 years ago
Fixed
Seen by 78 customers so far
Similar issue to 477 others
0 customers following this
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address

Timeline

GetHuman698959 started working on this issue
May 19th, 2018 6:50am
GetHuman698959 indicated the issue is not fixed yet.
May 19th, 2018 6:50am
GetHuman698959 indicated the issue is not fixed yet.
May 19th, 2018 6:56am
GetHuman698959 indicated the issue is not fixed yet.
May 19th, 2018 8:27am
GetHuman698959 indicated the issue is not fixed yet.
May 19th, 2018 8:44am
GetHuman698959 indicated the issue is not fixed yet.
May 19th, 2018 8:48am
GetHuman698959 indicated the issue is not fixed yet.
May 19th, 2018 8:49am
GetHuman698959 indicated the issue is not fixed yet.
May 19th, 2018 8:51am
GetHuman698959 indicated the issue is not fixed yet.
May 21st, 2018 5:10am
GetHuman698959 indicated the issue is not fixed yet.
May 21st, 2018 5:57am
GetHuman698959 indicated the issue is not fixed yet.
May 21st, 2018 5:59am
GetHuman698959 indicated the issue is not fixed yet.
May 21st, 2018 6:39am
GetHuman698959 indicated the issue is not fixed yet.
May 21st, 2018 7:14am

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