I want to express my complete dissatisfaction disappointment and concern with your comp...

GetHuman-xrretzy's customer service issue with Match.com from April 2018

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The issue in GetHuman-xrretzy's own words
I want to express my complete dissatisfaction disappointment and concern with your company especially your investigation * weeks ago my boyfriend of one year got an email for an invitation of it *-day trial in his weakness he joined and I found out about it because I have ** girlfriends on there most of them saw him I confronted him in person and he admitted it and apologized he said he was going to delete his profile. Meanwhile I reported him I had to give my username even though I had not been on Match in over a year. They did write him a letter and I told him I reported him he reply to them but whatever he said they never deleted his profile when in fact and instead he actually got a subscription and joined under private mode. Then he regretted that I broke up with him for good but we had a talk on Saturday night and he actually deleted his profile in front of me he does not want to date anyone else this man has to get counseling and therapy because he has an addiction and non commitment problem in his DNA and from past family issues. Match.com deleted my account which I never used in a year but kept his even though he was in a relationship with me so I am completely disgusted with your services. I am telling you to never ever invite William biever my again committed boyfriend to join your company this has caused tremendous pain between us and now I have trust issues don't ever even tempt him or tease him. His email is *****@***.com. he is ** not ** like his recent profile said and he lives in Montclair Pennsylvania. we are in a committed relationship and it was all your fault that caused his temptation to place an ad to break us up and now we have to get counseling ..this is in his DNA, he has a problem. he also has a problem with pornography... so stay out of his life !!!! don't ever invite him or send him any notifications again! I am telling all my friends about this experience, it's all because of your dating site.
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Match.com

Customer service issue
Reported by GetHuman-xrretzy
Apr 30th, 2018 - a yr ago
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Timeline
GetHuman-xrretzy started working on this issue
Apr 30th, 2018 3:10pm
GetHuman-xrretzy indicated the issue is not fixed yet.
Apr 30th, 2018 5:43pm
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Apr 30th, 2018 5:44pm
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Apr 30th, 2018 10:44pm
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May 2nd, 2018 2:55am
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May 3rd, 2018 1:45pm
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May 4th, 2018 2:24am
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May 8th, 2018 4:08am
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May 12th, 2018 4:32am
GetHuman-xrretzy indicated the issue is not fixed yet.
Jun 15th, 2018 2:18am