Today i had problems with my new mastercard. First I went to Bj's, for gas. Must have p...

GetHuman5402816's customer service issue with MasterCard from January 2021

Help with my MasterCard issue
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Name on the account, Billing address, and Email address on the account
The issue in GetHuman5402816's own words
Today i had problems with my new mastercard. First I went to Bj's, for gas. Must have put the wrong zip in. Put right one in. To late. I would like a human from your company, tell me my correct billing zip code. Then a couple of hours later, card did not work. card was declined in store. Cashier did not give me a receipt, yet said I can pump $** worth of gas. Was I charged? I want to know exactly what happened. I gets me nervous when a merchant, does not hand me a receipt. Then I tried to call number on back of card, to get a human, to no avail. Forget E mails. Can you call me at ***-***-****, and simply tell me the story. Thanks.

GetHuman5402816 did not yet indicate what MasterCard should do to make this right.

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MasterCard

Customer service issue
Reported by GetHuman5402816
Jan 29th, 2021 - 10 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 794 others
0 customers following this

Timeline

GetHuman5402816 started working on this issue
Jan 29th 12:49am

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