Today i had problems with my new mastercard. First I went to Bj's, for gas. Must have p...

GetHuman5402816's customer service issue with MasterCard from January 2021

Help with my MasterCard issue
First: share to improve GetHuman5402816's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5402816 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman5402816's own words
Today i had problems with my new mastercard. First I went to Bj's, for gas. Must have put the wrong zip in. Put right one in. To late. I would like a human from your company, tell me my correct billing zip code. Then a couple of hours later, card did not work. card was declined in store. Cashier did not give me a receipt, yet said I can pump $** worth of gas. Was I charged? I want to know exactly what happened. I gets me nervous when a merchant, does not hand me a receipt. Then I tried to call number on back of card, to get a human, to no avail. Forget E mails. Can you call me at ***-***-****, and simply tell me the story. Thanks.

GetHuman5402816 did not yet indicate what MasterCard should do to make this right.

How GetHuman5402816 fixed the problem

We are waiting for GetHuman5402816 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get MasterCard's attention and get better help faster. Tap below to get started.
Having MasterCard issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5402816
Jan 29th, 2021 - 10 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 794 others
0 customers following this


GetHuman5402816 started working on this issue
Jan 29th 12:49am

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians