Hi, i purchased a turbo kit from a company called jpworkz in March. This guy has been g...

GetHuman-crazyrct's customer service issue with MasterCard from November 2018

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Help with my MasterCard issue
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The issue in GetHuman-crazyrct's own words
Hi, i purchased a turbo kit from a company called jpworkz in March. This guy has been giving me the run around for months, and now, he refuses to answer me at all. I never received the product i purchased, and i paid him in * separate payments. I have the receipts for all of them, along with screen shots of all the messages sent between us. I'm out of $*,*** in total, with the first payment made *-**-****. Is there any way possible to get my money back? I used my capital one debit MasterCard, but it processed as credit on the website, so capital one instructed me to contact MasterCard for help. I'm just trying to get my money back without having to go through the hassle of getting a lawyer.
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MasterCard

Customer service issue
Reported by GetHuman-crazyrct
Nov 2nd, 2018 - a mon ago
I have an issue with MasterCard too
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Seen by 3 customers so far
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Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-crazyrct started working on this issue
Nov 2nd 12:09am