On ordering an item on e-bay using my Master card I found out my Master credit card was...

GetHuman-bethchil's customer service issue with MasterCard from June 2018

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The issue in GetHuman-bethchil's own words
On ordering an item on e-bay using my Master card I found out my Master credit card was closed because we did to reply to a questionnaire sent in April Don't recall receiving it or if we did would have filled out the information asking for and sent it back. Again do not remember getting it and if we did thought it might be for some other reason such as an upgrade etc. My question is can I still use my Master card for debit only, being that is just a service you offer. Would not try to use the card for credit just debit.
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MasterCard

Customer service issue
Reported by GetHuman-bethchil
Jun 12th, 2018 - 9 mons ago
I have an issue with MasterCard too
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Seen by 3 customers so far
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-bethchil started working on this issue
Jun 12th, 2018 6:15pm
GetHuman-bethchil confirmed the issue is fixed. Hooray!
Jun 13th, 2018 3:09pm