I was to be issued a replacement card due to a fraudulent charge. I have not received t...

GetHuman-waynesni's customer service issue with MasterCard from April 2018

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The issue in GetHuman-waynesni's own words
I was to be issued a replacement card due to a fraudulent charge. I have not received the card and it has been almost two weeks. I have attempted to tract the card through Master Card but have been told three different times to contact Experian or other credit bureaus. They could not help so I am left with no answer. Should I cancel my account or is there someone that can help?
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MasterCard

Customer service issue
Reported by GetHuman-waynesni
Apr 26th, 2018 - 7 mons ago
I have an issue with MasterCard too
Not resolved
Seen by 3 customers so far
Similar issue to 461 others
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GetHuman-waynesni started working on this issue
Apr 26th 9:35pm