Is the Eddie Current Jr. certified by UL

GetHuman-webbish's customer service issue with Massdrop from July 2018

10 views | 28 similar | 0 following
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The issue in GetHuman-webbish's own words
I'm trying to get an answer the question I asked. I haven't been answered yet beyond a generic promise to get back to me, so the problem is NOT fixed, and I don't know why GetHuman is marking it as fixed. ... Eddie Current Jr: have ordered one-found out in Ontario Canada where I live it is not legal to connect non-certified (UL CSA MET ESA TUV or similar) electrical items to a wall outlet. The photo of unit * on your site may have been before certification- if the unit is not certified I have to cancel my order- please let me know
What's frustrating is how long it takes to get an answer to what should be a very simple question, and I still have not received an answer to that question: is the product I've ordered certified by UL or CSA or any of the other organizations I noted?

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Massdrop

Customer service issue
Reported by GetHuman-webbish
Jul 31st, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 28 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-webbish started working on this issue
Jul 31st, 2018 11:04pm
GetHuman-webbish indicated the issue is not fixed yet.
Aug 4th, 2018 1:30pm
GetHuman-webbish indicated the issue is not fixed yet.
Aug 4th, 2018 7:18pm
GetHuman-webbish indicated the issue is not fixed yet.
Aug 4th, 2018 7:20pm

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