What happens if an item I ordered is out of stock?

Asked a year ago
If an item you ordered on Massdrop is out of stock, there are a few possibilities. Firstly, you may receive an estimated restock date, in which case you can choose to wait until it becomes available again. Alternatively, you may have the option to switch to a different product that is in stock. If neither of these options suit you, Massdrop will issue a refund for the out-of-stock item. It's important to note that restock dates are estimates and can change due to unforeseen circumstances. Massdrop will provide updates on any delays or changes to the restock dates, and you can always reach out to customer support for further assistance regarding your order.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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