My wife (Jan Mantzel) has paid monthly fees of $**.** to purchase credits for *-hour ma...

GetHuman4760606's customer service issue with Massage Envy from November 2020

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The issue in GetHuman4760606's own words
My wife (Jan Mantzel) has paid monthly fees of $**.** to purchase credits for *-hour massages. I need a statement from Massage Envy showing info describing where and when she used those credits (location, date, and time), so I can get a clear accounting of her credits bought*used. I looked on Massage Envy website, but don't see that info, nor is there a "contact us" link on that website. *My wife most frequently used the Colleyville, TX location, but has also used the Apple Valley, CA location (* time?).*Thanks in advance for your prompt reply.

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Massage Envy

Customer service issue
Reported by GetHuman4760606
Nov 25th, 2020 - 7 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 75 others
0 customers following this

Timeline

GetHuman4760606 started working on this issue
Nov 25th, 2020 9:56pm

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