Hello! So the vehicle with registration number *DN*** was totaled in an accident and wh...

GetHuman-torgen's Speak to an agent issue with Massachusetts Registry of Motor Vehicles (DMV/RMV) from December 2019

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The issue in GetHuman-torgen's own words
Hello! So the vehicle with registration number *DN*** was totaled in an accident and when the insurance department came to pick up the vehicle they took the license plates as well. We have just found out that the insurance for that vehicle has still been charging us for a car we have not had for about two months. Geico says they will not stop charging us until we prove that the plates have been returned. I’m not sure how to do this. I tried to go online and cancel *DN*** there but it said that the registration was not active. I’m at an impasse here and I don’t know how to prove this to Geico. Is there anything you guys can email me stating that these plates are canceled?**Thank you!

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Massachusetts Registry of Motor Vehicles (DMV/RMV)

Speak to an agent issue
Reported by GetHuman-torgen
Dec 4th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 592 others
0 customers following this

Timeline

GetHuman-torgen started working on this issue
Dec 4th, 2019 6:28pm
GetHuman-torgen indicated the issue is not fixed yet.
Dec 6th, 2019 12:09pm

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