We had NextStepLiving insulate our home through a Massave loan. We are replacing the si...

GetHuman-jyutkins's customer service issue with MassSave.com from May 2018

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We had NextStepLiving insulate our home through a Massave loan. We are replacing the siding on our house. Our contractor informed us that there is no insulation below the first floor line of the front of the house. Is this the way that the insulation is supposed to be blown in? That leaves a *-* foot section of our finished basement without insulation. The contractor needs to move along, but are we supposed to have insulation in this area per the Massave contract? Please advise.
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MassSave.com

Customer service issue
Reported by GetHuman-jyutkins
May 22nd, 2018 - 6 mons ago
I have an issue with MassSave.com too
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GetHuman-jyutkins started working on this issue
May 22nd 10:22am
GetHuman-jyutkins indicated the issue is not fixed yet.
May 22nd 11:28am